Shipping around the World

We ship to many countries around the world by FedEx.

The list includes all countries of the European Union, United States of America, Canada, Australia, New Zealand and the Caribbean. Once you place the item in the cart and enter the checkout, please select your country. The list of countries changes occasionally. The most up-to-date list of countries will be in the checkout. 

Customs Duty Guidance

Local customs duties and taxes will be applicable for items being shipped to your destination country. All customs duties and taxes are paid by you. FedEx will arrange for collection of customs duties or taxes when your parcel arrives in your country.

We recommend contacting your local customs office to confirm the duty and taxes costs before placing your order.

Payment

All the jewellery prices on the website include value added tax (VAT) of 20%. If your delivery address entered at the checkout is outside of the UK, the 20% VAT will be taken off the item price before payment is requested.

Please note that payment is taken in British pounds (£). The amount debited by your payment card will depend on the rate when the payment card records the transaction, and any charges made by your bank.

For custom-made and bespoke items, we will confirm the prices and delivery charges by e-mail prior to purchase. We will e-mail you a link to a secure payment page.

Tracking your parcel

We will contact you on shipping day with the FedEx tracking number for the parcel. We will also give you an estimated delivery date based on FedEx guidance. You will able to track the progress of your parcel on the FedEx website with the tracking number.

Signing for your parcel

Items are insured while in transit and will be delivered in a FedEx box.

FedEx will require a signature on delivery. Once the parcel is signed for, the responsibility for your item passes to you.

We recommend that you arrange for insurance for your jewellery. You may be able to arrange for insurance cover to begin as soon as you receive the jewellery.