Manufacturing Warranty
Your new item of jewellery should last a lifetime and be a treasured heirloom to pass down through generations of your family.
We are confident in the quality of the workmanship of all jewellery bought from us. Each item goes through a number of vigorous quality checks utilising the highest standard of skill and care.
For peace of mind, we offer a life time warranty for manufacturing faults. If your item is faulty due to a manufacturing defect we will repair or replace the item without charge.
Our warranty excludes excessive wear and tear, physical abuse either accidental or otherwise and loss of gemstones. If the client, another jeweller or third party has altered or re-sized the item the warranty will not apply.
It is advisable to arrange independent insurance for your jewellery to cover loss, theft and damage that is not covered by the warranty.
Please see the Terms and Conditions for exclusions to the warranty.