UK Delivery: Your jewellery will be sent free of charge by Royal Mail Special Delivery. This is a signed-for service for arrival by 1pm on Tuesday through Friday.
International Delivery: Your jewellery will be sent by FedEx. Shipping rates will be given at the checkout.
We want you to enjoy your purchase and for your jewellery to give you a lifetime of pleasure. However, should you decide to return an item, we offer a no-quibble 60 day return policy for the majority of items purchased on-line.
Please email us on email@example.com for the return shipping instructions.
For a full refund, items must be returned unworn, in their original packaging and include the diamond grading report. If you would like to cancel an order before it has been posted, please contact us by e-mail on firstname.lastname@example.org.
Engraved wedding rings, full eternity rings, patterned men's wedding rings and bespoke orders are non-refundable. Bespoke jewellery orders are non-refundable as they are made to the client’s design and/or specifications.
We offer one free resize within one year of purchase.*
Need more information?
View our guide on How to Measure a Ring Size
View our Sizing Chart
Need Expert Advice? Call us on +44(0)20 7193 4412 or email us at email@example.com and we will be happy to assist you.
*Fully hand engraved and patterned wedding rings are bespoke designs made especially for the ring size selected. Depending on the complexity of the design, it is not always possible to re-size engraved wedding rings. Full eternity rings cannot be resized.
We accept Visa, MasterCard, PayPal, American Express, Visa Debit, Visa Electron, Maestro, Apple Pay, Google Pay, bank transfers, Klarna and Finance with Novuna Personal Finance.
- We offer interest free finance of 6 or 9 months at 0% APR and finance bearing options of 12, 24 or 36 months at 13.9%.
- In the Shopping Cart, please select the finance option you prefer using the Novuna Personal Finance calculator.
- We just ask for a minimum deposit of 10%.
- Please pay your deposit in the Checkout. You will then be re-directed to the Novuna Personal Finance website to complete the brief on-line finance application form.
- Visit the Finance FAQs for more details.