How to Order and Pay

E-mail for orders or enquiries:
contact@london-victorian-ring.com.  

Telephone:
From the UK:   0207 193 4412

From the USA: 01144 207 193 4412

An experienced jeweller will be pleased to help you.

In Person:
We see clients by appointment only at our business premises in Hatton Garden. Appointments can be arranged either by e-mail on contact@london-victorian-ring.com or by telephone on 0207 193 4412.  

Address:

The London Victorian Ring Co.
100 Hatton Garden
London
EC1N 8NX
England

UK

Directions: 
We are five minutes walk from either Chancery Lane Underground Station (Central Line), or Farringdon Station (Metropolitan, Circle, Hammersmith, Thames Link).  

Opening Hours:
Monday through Friday
9.30 am - 5.00 pm

Payment Methods  

Credit Cards:
   Online:

• Please e-mail or telephone to tell us the ring you would like to purchase.

• We will send you a link to our secure payment page for credit card or debit card payment. 

   In Person:

• We see clients by appointment only at our business premises in Hatton Garden. 

• Appointments can be arranged either by e-mail or by telephone on 0207 193 4412 (switchboard) or 07973 392 346. 

• We accept Visa, MasterCard, Switch, Delta, Electron and Maestro in person at our London office.

Wire Transfer (Bank Transfer):
One of the safest and most straightforward ways to pay is by wire transfer from your bank.  When you place an order, we will send you the details to complete the payment.

Wire Transfers from the USA, Canada and European Community

A wire transfer takes one to three business days.  

Cheque - UK only:
We accept cheques drawn on a UK bank.  

Delivery Times

All orders are made according to customer requirements.  At most times of the year, we aim to deliver within 1 to 3 weeks after receipt of payment.

Shipping

UK Shipping: 

• Postage and insurance is UK £10.  Packages are sent by Royal Mail Special Delivery.  

USA and Canadian Shipping: 

• Postage and insurance is UK £60.

• Packages are sent by FedEx to the USA. 

USA Customs Duty:

• We offer the following information for guidance only.  FedEx will arrange for the collection of US Customs Duty when your parcel enters the USA.  This does not usually involve a delay in delivery.  FedEx will invoice you separately for the duty within a month after delivery.  US Customs Duty is 5.5%, plus a $5 processing fee.  The duty and fee are paid by you.  The duty is outside of our control, but if in doubt, please e-mail us on contact@london-victorian-ring.com for further information.  

Other international orders:  

• Please e-mail us for further information on shipping and insurance costs.

VAT and Taxes

• Prices include VAT at 17.5%.

Return Policy

We want you to be happy with your purchase.  We offer a 10 day return policy for all items shipped. The 10 day return policy starts from the day you receive your ring.  

If you need to return an item for any reason, please notify us by e-mail to receive a return confirmation number and return shipping instructions. Items must be returned unworn and in the same packaging as sent.  Special orders and postage and insurance cannot be refunded unless there is an error on the part of The London Victorian Ring Co.